It seems when people are buying a product or service that can be quite demanding on what they want. I am not sure why, maybe they feel powerful, either or it is ridiculous. Since the majority of us have jobs in the service industry I'm sure everyone has had a ugly run in with a dbag of a customer.
I had a run in with an old man at Delta Sonic. This..customer.. was very upset that i could not clean his windows up to his expectations. The worst of it though was that I was in training and had no idea what to do with this guy. It turned out the streaks were on the inside of the window and took off right when I pointed this out.
What have your run-ins been?
Thursday, March 13, 2008
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